If you would like to discuss any aspect of your security or fire requirements, please do not hesitate to contact us on the details below:
+44 (0) 1491 522 099
[email protected]
contact us

PRIVACY

POLICY

ART Security Solutions Limited is committed to protecting and ensuring that your privacy is safe whilst you visit our website.

 

This Statement of Privacy applies to the ART Security Solution Limited of 13 Station Road, Henley on Thames , Oxfordshire, RG9 1AT Company registration number 3588911 and our Web site and governs any data collected whilst its being used or visited. By using the ART website, you consent to the data services as detailed within this written statement.

 

THE INFORMATION WE MAY COLLECT

Anyone visiting our website can do so without the requirement to tell us who you are or without the need for you to give us  any personal information about yourself or your company if applicable.

 

If as a matter of your enquiry you need to contact ART either via our website, email, phone or by visiting our office or you become a client of ART you may at this stage be required to provide additional information in order that a professional service can be provided. The type of information requested maybe for example your name, company name, position held if from a company address, telephone number, mobile number,  email address, and if deposits are required for the facilitation of any services a credit card number for initial payments.

 

We will only ever collect information and use it for the purposes for which you have provided it. We will never collect sensitive information about you without your explicit consent. ART also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites and we will never pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry.

 

Additional information collected maybe related to your computer hardware and software. This information may include: your IP address, the browser used, domain names and the time of your visit. This information may be used by ART to monitor the services and the quality of the  services we provide.

 

HOW ART MAY USE YOUR PERSONAL INFORMATION

ART collects and uses your personal information to provide goods and services to you, and to alert you of any new product upgrades and offers that may be applicable. If you are already a client of ART, we may also use this information to contact you to highlight any contract renewal that maybe due.

 

ART does not use or disclose special category data, such as race, religion, or political affiliations, without your explicit consent, we keep track of the pages our customers visit within our website, in order to determine what services are the most sought after. ART may also at certain time contact you via structured surveys to conduct research about your opinions as to the current services or in relation to any new services that we may be able to offer to you.

 

If you are responding to a job application or making a general enquiry about employment with ART, we may potentially request that you provide us with a current copy of your CV and other related information that may support your application.  This information may be used by several personnel within our business to fully assess any job application, this information may be kept on file for future reference.

 

ART will not sell, rent or lease your information or our client database to third parties.  ART will not share any of your personal information for any other purposes without your consent unless required by law.

 

COOKIES

The ART  Web site uses a facility called “cookies” to help personalise your online experience. A cookie is a text file that’s placed on your hard disk by a Web page server. Cookies allow the website to store information on a user’s machine and retrieve it at a later time. ART Security Solutions uses cookies so that we can better serve you when you return to our Site.

 

The primary purposes of cookies are to provide a convenient feature saving your time when you visit our website. The purpose of a cookie is to tell the Web server that you have returned to a specific page.  This feature simplifies the process of storing your personal information enabling that when you do return to our website the information you previously provided can be easily retrieved, enabling you to quickly previously customised features.

 

Most internet browsers allow the user to either enabled or disabled the use of cookies. If you are unsure on the cookie facility on any related website, please refer to the documentation for your specific browser for instruction on how to enable or disable this feature.

 

3RD PARTY WEBSITES

Our website may contain links to other security related company websites . ART cannot be held responsible for the security and privacy setting for these related sites. Any sites visited from our website is subject to their own privacy policy and you should ensure you are fully familiarised with it prior to connecting to it.

 

PROTECTING YOUR PERSONAL INFORMATION

ART Security secures your personal information from unauthorised access, use or disclosure. We secure all your personally identifiable information on our servers in a controlled and secure environment, protected from unauthorised access and use.

 

Unfortunately, no data transmission over the internet or any other network can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure and do not warrant the security of any information you transmit to us, this information being transmitted at your own risk. We endeavour to store all personal information in accordance with our internal security procedures and English law. Our main offices and servers are protected by a Grade 2 Intruder alarm system fully monitored via a 24hr 365 days a year manned monitoring station, ensuring a prompt response to any breach of our properties security systems.

 

CLOSED CIRCUIT CCTV SYSTEMS

ART Security Solutions are registered with the ICO, Information Commissioner’s Office, in relation to our CCTV systems. In operation at our head office at 13 Station Road we operate a closed-circuit

 

IP based CCTV system for the purposes of security/property protection and health and safety. Anyone visiting our office will be recorded and captured on our system, these recordings being held on our system for 31days.  (A copy of our full CCTV policy is available upon request at [email protected]

  

MAKE CONTACT WITH ART SECURITY SOLUTIONS

If you have any questions, we would welcome any related comments to our privacy policy. If you feel ART are conducting any part of our business outside of the parameters of this statement, please make contact with us at [email protected].  Once we have your email, we will investigate any points raised and aim to respond back to you within 14 days with a resolve if applicable.

 

NOTIFICATION OF CHANGES TO THIS STATEMENT

ART will occasionally update this Privacy Policy to reflect company and customer feedback. We reserve the right to amend our policy at any time and any changes being in full effect from the date of re issue to our website.

 

In order to stay up to date with our policies and any related policy changes we encourage you to periodically review our policies to ensure you are fully informed of any changes in relation to how we are protecting your information.